Privacy Policy

At Penned Pylon, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services, in compliance with GDPR and other relevant data protection regulations.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and project details when you interact with us, for example, when you request a quote, subscribe to our newsletter, or use our services. We also automatically collect certain information when you visit our website, including your IP address, browser type, referring pages, and access times.

2. How We Use Your Information

Your information is used to:

  • Provide and maintain our services, including bespoke digital calligraphy and blockchain integration.
  • Process transactions and send you related information, including confirmations and invoices.
  • Communicate with you about products, services, offers, promotions, and provide customer support.
  • Improve our website and services through analytics and performance monitoring.
  • Comply with legal obligations and protect our rights and interests.

3. Sharing and Disclosure of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described below:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure server hosting.

5. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

To exercise any of these rights, please contact us at info@pennedpylon.com.

6. Cookies Policy

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Penned Pylon
72a Gresham Street, Floor 3
London, Greater London, EC2V 7AY, United Kingdom
Email: info@pennedpylon.com
Phone: +44 20 7946 0874

Last updated: October 26, 2023